Work Order Trak will give your property management a lot of power and save you time and money. Are you a property manager or maintenance supervisor who must keep track of work orders and other tenant requests? CIG can help you manage all of those details with much less effort and time with our specialized software “Work Order Trak,” part of our "eWorkTrak" family of property management tools.

How can Work Order Trak help?

Tenants log-in their own repair requests

• Because your tenants will use Work Order Trak to log all their repair requests, recording that information is now the responsibility of the tenant, not you! That means
  • The tenant types in all the information, saving you and your staff time and solving potential miscommunication issues
  • You’ll never lose a work order because our software will log every tenant entry and file it for easy access
  • You’ll stop spending your time on the phone taking tenant complaints, because you’ll have them in writing

Work orders are easily managed

• You can easily track when the work order was assigned and to whom, which improves your communication with your tenants and your staff
  • At a glance, you can assess the performance of your maintenance personnel, and tell who is handling which jobs, how long it took to resolve, and how well the job was performed
• A physical copy of the work order can still be printed out for maintenance personnel. Having a physical copy of the work order allows the maintenance staff to sign off on the work order and turn in a piece of paper , and if they don't, your software will tell you!

Multiple properties can be monitored

• Track your property locations and print reports, graphs, charts on specific rooms or locations that can tell you exactly how much maintenance a specific room or tenant requires over a period of time.
• Tenants and properties in different geographical locations can be easily managed from the same software

Reports for accountability are easy to generate

• Whether you need reports for in-house checking up on rooms, employees, or tenants, or if your tenants must print reports, everyone can now print complete maintenance reports. Having this information available helps strengthen the tenant relationship with property management and helps you to track how your staff is doing.
• The system ensures an extremely high level of security, with additional government-level precautions easily implemented at no extra cost